Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Cody M

February 8, 2022

5  out of  5 rating by Cody M
"They are the best!!"

Andrea G

March 11, 2021

2  out of  5 rating by Andrea G
"This office is more concerned with turning a profit than with their customers. After having a policy for 30 years with Kathy I looked into other companies. Tried to go back 4 months later and they had no recollection of ever working with my property and doubled my premium . When I contacted the office all they had to say was "ok" and ueah". No interest in keeping customers."

Brian K. Leonard

August 17, 2020

5  out of  5 rating by Brian K. Leonard
"Vicki provides an amazing level of customer service."

Janet maddox

March 8, 2019

5  out of  5 rating by Janet maddox
"I have known Bill 30 years plus , Bill has always had the greatest staff, I have always enjoyed each and every one, the office is run highly professional I cant say enough ,Bill has taken care of me and my family for years .I have the greatest respect for Bill and his great staff."

Amanda DeCamp

January 31, 2019

5  out of  5 rating by Amanda DeCamp
"The office is welcoming and knowledgeable. Vicky made me feel at home and answered all my questions. She also saved me money on my car payment."

Ed Kowalski

January 30, 2019

5  out of  5 rating by Ed Kowalski
"Outstanding agent and staff! The whole team here is well trained and really does their best to make sure a customer is covered correctly. Also, when service is needed this group stands beside the customer through the entire process to make sure the client is taken care of."

GLAMD Billing

January 17, 2019

5  out of  5 rating by GLAMD Billing
"Ed and his staff have been insuring multiple areas of my life for 10 plus years. Car, jewelry, and renters insurance and have always been beyond helpful and available when I need them. Ed and the other members of his staff are always more then helpful and easy to get in touch with. I would highly recommend them if you are looking for car, home, or personal item policies!"

Tanya Silva

January 11, 2019

5  out of  5 rating by Tanya Silva
"Ed and the team are wonderful! They take the time to take care of all my needs. Ed is wonderful, he is always so helpful and what a kind wonderful person as he is always in a good mood and very personable. Vicky and Toni are also wonderful. I have been with this team for 10 years now and I am always statisfied. Thanks team for all you do!"

Nancy Albrecht

January 8, 2019

5  out of  5 rating by Nancy Albrecht
"For over 30 years, Bill and his dedicated staff have strived to meet the changing needs of insurance with professionalism. Whether a comprehensive review, a quick question or some hand holding during trying times, Ed, Vicky and the rest of the crew are there to help their customers. They provide home, auto and business coverage to generations of the same families, mine included. I can not recommend them strongly enough!"

Anna D. Okon

January 4, 2019

5  out of  5 rating by Anna D. Okon
"I switched over to Bill Pattera/State Farm two years ago. The insurance quote I received from Kathy Brya was $600 lower than my previous insurance provider, and I received additional coverage. Kathy is also very professional, personable and quick to provide homeowner's insurance policies to my clients. I also refer clients to Toni Demma for Flood Insurance. Toni is also very prompt in providing insurance quotes. I will continue referring business to this group! They have never let me down! Thanks Kathy Brya for taking such good care of me and my clients!"

Patrick Mitulescu

January 2, 2019

5  out of  5 rating by Patrick Mitulescu
"I like how they do business. They have been very good to me and they work with me, not against me. Even though sometimes I fall behind on payments, they try to help me! Vicky is very sweet and helpful in particular!"

Bridgette Burton

December 11, 2018

5  out of  5 rating by Bridgette Burton
"Amazing customer service! Mr Orth is our agent and is always super helpful!"

L Stein

November 21, 2018

5  out of  5 rating by L Stein
"Kathy at Bill's office always does a great job of giving me the various options for the best coverage that we can get at a reasonable price."

Catherine Johnston

November 21, 2018

5  out of  5 rating by Catherine Johnston
"I moved house and Vicky Riley was able to quote me better than my current company that I had been with for more than 12 years. Great price, great service, thank you"

Blaze Bilic

November 20, 2018

5  out of  5 rating by Blaze Bilic
"I’m so pleased with this agency especially my agent Kathy Brya. Amazing customer service all around. Super pleasant to work with and always available to answer any questions I may have. I have been with State Farm for years and never had any issues with them paying out claims. I highly recommend her and State Farm for any of your insurance needs. You won’t be disappointed!!"